Exceeding Customer Expectations - Technology Book

Item #: 458508263 Technology - Fire Science Book Exceeding Customer Expectations - Addressing the need for modern fire departments to improve service and cost effectiveness while maintaining a level of excellence, this text for the fire safety professional emphasizes the use of Quality Improvement Programs to meet these demands. Describing the planning, training, and teamwork needed to bring about successful QIPs, this text explains their benefits and presents techniques to show that they are feasible and achievable in fire service today. The list price is $30.67 but our price is just $28.85 - a saving of $1.82 Price: $28.85

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